1. Introduction:
Welcome to IlmBee.com (“the Website”). The Website is operated by Amanah Edu Care FZE (“Company”, “we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services, you agree to the practices described in this policy.
2. Information We Collect:
We collect the following information from users to provide our services:
- Personal Information: Name, email address, phone number, physical address, and payment details.
- We do not collect IP addresses or browsing history, and we do not use cookies or other
- tracking technologies.
- How We Use Your Information:
The information collected is used for the following purposes:
- User Authentication: To verify and authenticate users accessing our platform.
- Order Processing: To manage subscriptions and process payments for our services.
- Improving User Experience: To enhance the quality of the content and services we provide.
- Marketing: To send relevant updates and information regarding our services, provide users have opted in to receive such communications
- Payment Information:
Payments are processed through Stripe, which supports various payment methods including Credit Card, Google Pay, Apple Pay, and others accepted by Stripe. We do not store credit card information directly; this is handled by our payment processor in a secure manner
- Data Storage and Security:
User data is stored securely on cloud servers, and we employ the following security measures to protect your personal information:
- SSL Encryption: All data transfers between our website and users are encrypted using Secure Socket Layer (SSL) technology.
- Cloud Storage and In-House Measures: We use cloud hosting services to store user data, ensuring that it is protected against unauthorized access, use, or disclosure.
- Payment Gateway Security: Card details are securely handled by Stripe, which adheres to strict data security standards.
6. Data Transfers:
Your data may be transferred internationally, as our cloud servers may be located outside the United Arab Emirates. We ensure that any international data transfers comply with strict data protection protocols, including adherence to global data protection standards.
7. User Rights:
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request the deletion of your personal data.
- Withdraw Consent: Withdraw consent to receive marketing communications at any time by contacting us at info@ilmbee.com.
8. Children’s Privacy:
We do not knowingly collect personal information from children. There are currently no age restrictions for using our services, but our platform is primarily intended for adults. If we learn that we have collected information from a child, we will take steps to delete such information promptly.
9. Sharing of Information:
We do not share user information with any third parties, except as required for payment processing through Stripe. We do not use any third-party tools for marketing or analytics purposes.
11. Contact Information
For any questions or concerns about this Privacy Policy or your personal data, you can contact us at:
- Phone: +971 52 746 3767
- Email: info@ilmbee.com